1. The time of your reservation is the time of your arrival at the restaurant. Your table would be reserved for you for not more than 15 minutes from the start of your reservation. If you are late for your reservation, the restaurant has the right to cancel it or not apply the discount or the offer if your reservations is accompanied by one.
2. Let the restaurant staff that welcomes you at the time of your arrival at the restaurant know that you have a reservation on your name made with ReZZo.bg.
3. When asking for your bill, should your reservation be accompanied by a discount or an offer, show the staff that service you one of the confirmations of your reservation that we have presented you with after your successful reservation - the SMS, the e-mail or the printed reservation confirmation.
4. If the reservation is accompanied by a discount or an offer, it cannot be combined with other discounts, promotions, offers, as well as promotional, special and lunch menus and is only valid for consumption in the restaurant.
5. At the time of your reservation there need to be present more than half of the people you have made the reservation for. As well, the final number of people that are at the restaurant for your reservation should not exceed the initial number of people you have noted. In such cases, the restaurant has the right to cancel your reservation or not apply the discount or the offer if your reservation is accompanied by one.
6. The location of the reserved table depends on the part of the restaurant you've selected to be seated in and the current availability. You have the right to change the reserved table with another one in the part of the restaurant you've selected to be seated in that is available at the time of your reservation and is not reserved by other guests of the restaurant for a later time.
7. Making reservations with ReZZo.bg is absolutely free. The mentioned amount of average bill aims to give you a perspective of the prices in the menu of the restaurant only. It is not a minimum amount that you need to spend to use the discount or the offer accompanying your reservation.
8. You can cancel or make changes to your reservation up to thirty minutes before its start. If you've made your reservation as a registered user, access the "My reservations" section in your profile and click on the corresponding button next to your reservation. If you've made your reservation without a registration, in the confirmation e-mail we send you, there is a link to the reservation from where you can cancel or make changes to it.
| Additional options: | Summer garder/terrace, Winter garden , TV, Place for people with disabilities, Good for Birthdays and Good for Groups |
| Means of payment: | Cash, VISA, VISA Electron, V Pay, MasterCard, Maestro and Borica |
| Restaurant has: | Wi-Fi, Summer garden, Winter garden |
| Open hours: |
10:00 - 24:00 |
1. The time of your reservation is the time of your arrival at the restaurant. Your table would be reserved for you for not more than 15 minutes from the start of your reservation. If you are late for your reservation, the restaurant has the right to cancel it or not apply the discount or the offer if your reservations is accompanied by one.
2. Let the restaurant staff that welcomes you at the time of your arrival at the restaurant know that you have a reservation on your name made with ReZZo.bg.
3. When asking for your bill, should your reservation be accompanied by a discount or an offer, show the staff that service you one of the confirmations of your reservation that we have presented you with after your successful reservation - the Viber, SMS, the e-mail or the printed reservation confirmation.
4. If the reservation is accompanied by a discount or an offer, it cannot be combined with other discounts, promotions, offers, as well as promotional, special and lunch menus and is only valid for consumption in the restaurant.
5. At the time of your reservation there need to be present more than half of the people you have made the reservation for. As well, the final number of people that are at the restaurant for your reservation should not exceed the initial number of people you have noted. In such cases, the restaurant has the right to cancel your reservation or not apply the discount or the offer if your reservation is accompanied by one.
6. The location of the reserved table depends on the part of the restaurant you've selected to be seated in and the current availability. You have the right to change the reserved table with another one in the part of the restaurant you've selected to be seated in that is available at the time of your reservation and is not reserved by other guests of the restaurant for a later time.
7. Making reservations with ReZZo.bg is absolutely free. The mentioned amount of average bill aims to give you a perspective of the prices in the menu of the restaurant only. It is not a minimum amount that you need to spend to use the discount or the offer accompanying your reservation.
8. You can cancel or make changes to your reservation up to sixty minutes before its start. If you've made your reservation as a registered user, access the "My reservations" section in your profile and click on the corresponding button next to your reservation. If you've made your reservation without a registration, in the confirmation e-mail we send you, there is a link to the reservation from where you can cancel or make changes to it.
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Comments
Резервациите през rezzo.bg не са актуални
Answer form ReZZo.bg:След кореспонденция с ресторанта установихме, че се е получило недоразумение при предаването на информацията за резервацията. Уведомили сме управата на обекта и ни увериха, че ще вземат необходимите мерки за да не допускат подобен тип ситуации в бъдеще.
good food! good cervice
Останахме много доволни от обслужването и предложената храна в заведението.
Много добре....мерси успех
Не получихме отстъпката, направиха ни на луди, че изобщо не сме направили резервацията през ReZZo, след като им показахме потвърждението, казаха, че изобщо не са получавали резервация …. Много беден асортимент на вина, нямаха почти нищо, единственото, което ни хареса, бяха пиците …
Не бих поторила отново в това заведение. Салата "Цезар", която е на прилична цена беше с гнили листа. Трябваше по няколко пъти да напомняме за поръчките си. Десертите, които не изискват време за приготвяне бяха поднесени на масата ни в интервали от по 15 мин. Храната не беше на ниво. Голямо разочарование.
Изключително разочаровани сме от обслужването в ресторанта. Уведомихме една сервитьорка, че имаме резервация, чрез Rezzo и ни настани. След това същата сервитьорка ни накара да се изместим на друга маса, сервира ни наливна бира, макар, че поръчахме бутилирана и накрая в сметката липсваше обявената отстъпка.
Не сме доволни от обслужването и обноските на мениджъра.
При предоставяне на сметката не ни беше отбелязана отсъпката, защото сме поискали плащане с карта. Сервитьорката не ни беше информирала предварително. При пристигане изрично казахме,че сме с резервация през резо, но накрая се оказа,че не знаели,че резервацията е с отсъпка и освен това отсъпката важала само при плащане в брой.
Answer form ReZZo.bg:От името на ReZZo.bg бихме искали да поднесем извинения относно причиненото неудобство. Уведомили сме управата на обекта, като те ни увериха, че ще вземат всички необходими мерки да не допускат подобен тип ситуации в бъдеще. Задействана е ReZZo гаранция и клиента ще бъде компенсиран при следващо посещение в ресторанта.
Любезен персонал, хубава кухня.
Сделали резервацию на 11-30. Когда пришли, там не работала кухня, только начали мыть полы... Пришлось пойти в другое место!
Здравейте, Нямах никаква резервация, съответно и отстъпка.
Answer form ReZZo.bg:Уведомили сме управата на заведението за този случай и те ни увериха, че ще вземат необходимите мерки да не се допускат такъв тип ситуации в бъдеще. Ресторантът поднесе своите най-искрени извинения на клиента.
Добре беше , но любимото ми вино Casa-Lunardi-Sauvignon-blanc го нямаше..
Много добре приготвена храна, добро обслужване и приятна обстановка.
Ресторан красиво оформлен, обслуживание приятное и ненавязчивое, меню - довольно богатое и разнообразное. Ценник на морские деликатесы - очень порадовал. Брал говяжий язык - был жесткий, и не до конца разогрет. За это на бал ниже ставлю оценку. Но в оправдание ресторана - блюда у моей жены и тещи были очень вкусными, на все 5 баллов.